Last Updated: September 18, 2025
Convolyser.ai (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, platform, and related services.
1. Information We Collect
a. Personal Information
- Name, email address, phone number, and other contact details when you register or contact us.
- Billing and payment details if you purchase a subscription.
b. Usage Information
- Log data such as IP address, browser type, device information, operating system, and activity on the platform.
- Information about how you interact with our services (pages visited, features used, etc.).
c. Uploaded or Shared Data
- Content, files, transcripts, or data you upload to Convolyser.ai for analysis.
- You retain full ownership of your data.
2. How We Use Your Information
We use the collected data for purposes including:
- Providing and improving our AI-powered analytics services.
- Processing transactions and managing subscriptions.
- Communicating with you about product updates, features, and support.
- Ensuring security, fraud prevention, and compliance with legal obligations.
- Research and development to enhance AI models and product performance (in aggregated or anonymized form where possible).
3. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share information in these limited circumstances:
- With trusted third-party service providers (e.g., cloud hosting, payment processors) who assist in delivering our services.
- To comply with applicable laws, regulations, or legal requests.
- To protect the rights, safety, or property of Convolyser.ai, its users, or the public.
4. Data Security
- We use industry-standard encryption, secure servers, and access controls to protect your information.
- However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
- We retain your information only as long as necessary to provide our services or comply with legal obligations.
- Aggregated or anonymized data may be retained for research or service improvement.
- You may request deletion of your account and associated data at any time by contacting us.
6. Cookies and Tracking Technologies
- Convolyser.ai uses cookies and similar technologies to improve user experience, analyze trends, and personalize content.
- You may disable cookies through your browser settings, but some features of the site may not function properly.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to certain processing activities.
- Request data portability.
- Withdraw consent for processing at any time (where applicable).
Requests can be made by contacting us at contact@convolyser.ai.
8. Children’s Privacy
Our services are not directed at children under the age of 13 (or the applicable age of consent in your region). We do not knowingly collect personal data from children.
9. International Data Transfers
If you are accessing our services from outside India, please note that your information may be transferred, stored, and processed in countries where data protection laws may differ. Where applicable, we will take appropriate safeguards (such as contractual protections) to ensure adequate protection of your data.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date revised accordingly.
11. Contact Us
If you have any questions about this Privacy Policy, please reach out to us at: contact@convolyser.ai